FAQ’s

Heating & Air Conditioning

How can I make my home feel less humid after a summer rain-storm?

Does your home feel too humid after a summer rain-storm? Here is a simple solution: run your air conditioning system a little longer than normal at a lower temperature than normal. Your air conditioning system is dehumidifying your home, while it is running. The system will draw all of the humidity out of your home and that cool feeling will return!

What exactly is zoning?

Zoning makes your home more comfortable and helps you save money on energy. Your home is divided into independent zones, as multiple thermostats are used. The climate is then independently controlled depending on your desired level of comfort in each zone. Most common examples of zoning are: separating the upstairs climate from the downstairs; establishing a special zones for sleeping and living areas.

Can zoning improve my comfort?

By zoning, you have more control over different areas of your home, without having to regularly adjust the thermostat in order to reach desired level of comfort. Rooms inside your home, which are traditionally warmer than others, are easily cooled without placing extra strain on your HVAC system.

Why do I need to have my system regularly maintained?

Regular maintenance is absolutely vital to the performance and lifespan of your heating/cooling system.

Benefits of regular maintenance are:

  • System will perform efficiently and you will be able to cut down on high energy costs
  • Prolong the life-span of the equipment; avoid unexpected and costly repairs
  • Maintain manufacturer’s warranty
  • Ensure system is running without risk to your health or/and safety

How will a programmable thermostat lower my energy costs?

Programmable thermostats allow you to customize your temperature settings based on your needs. You can create custom schedules so that your home is comfortable when you need it to be, and is in “energy safe” mode when you don’t. When you’re not running your heating/cooling system constantly, the energy savings are enormous.

How will air ducts affect my system’s performance?

The air duct system is a very important component to your home’s heating/cooling system. Ducts control distribution of air throughout your home. Poor duct performance contributes to uneven distribution of air and inconsistent temperature levels from room to room. Air ducts that are damaged, improperly installed, wrong size or leaking can diminish the ability of your system to perform at its best.

How exactly do heat pumps work?

Heat pumps are great for climates with moderate heating and cooling needs and offer energy-efficient alternatives to more traditional heating and cooling methods. Heat pumps work by transferring heat from one location to another rather than generating heat. In the winter, heat pumps move heat from the cool outdoors into your home; in the summer months heat is transferred from inside your home, outside.

What are the benefits of using a heat pump?

Benefits of using a heat pump to warm/cool your home include:

  • Year-round savings on energy costs
  • Enhanced humidity/temperature control
  • Distributes temperatures evenly throughout your home
  • Uses less energy to heat/cool your home
  • Not dependent on fossil fuels, which leads to price fluctuations

How can we make sure that our furnace is operating safely?

Best thing to do is schedule maintenance before the heating season is in full swing. But, if you’re not ready for that, these are steps you can take:

  • First things first: inspect your unit to make sure nothing flammable has been stored next to the furnace over the summer.
  • Be sure to run your heater before you really need it, to ensure that it will work on the first cold night you turn it on.
  • Dirty air filters restrict airflow and reduce efficiency – sometimes even damaging your unit. Make sure to change filters regularly.
  • Check all access panels to be sure they are secure, with all screws in place.

Air Quality

How can I make my home feel less humid after a summer rain-storm?

Does your home feel too humid after a summer rain-storm? Here is a simple solution: run your air conditioning system a little longer than normal at a lower temperature than normal. Your air conditioning system is dehumidifying your home, while it is running. The system will draw all of the humidity out of your home and that cool feeling will return!

When I turned on my furnace, it smelled bad. Is it Carbon Monoxide? Should I be worried?

As dust collects on the heat exchanger over the summer, when you turn on the furnace, it is burning that dust off. When you run the furnace for the first time, you can open your windows and/or doors to air out your home. Carbon monoxide is odorless, so it is always a good idea to use a carbon monoxide detector to ensure your safety. To be certain your furnace is running clean and safe, it’s best to schedule maintenance before the heating season.

Electrical

If I have a Whole-House Surge Protector, are additional surge protector strips necessary?

The answer is, yes. The Whole-House Surge Protector acts as your first defense. Having an additional surge protector plug-in strip in each room, for different devices and appliances, is still recommended as your second defense against an electrical surge

Plumbing

How often should I have my water heater flushed and drained?

It depends on the quality of your water: your neighborhood may have old pipes feeding sediment (sand or grit) into your daily water supply. If your water has high mineral content, then you may have to flush the sediment from your water heater more often than other homeowners.

It is recommended that you have your water heater flushed at least once a year. Flushing or draining the water heater cleans out the sediment that collects in the bottom of the tank and makes your water heater run more efficiently. Please make sure you have to have a professional perform this maintenance up-keep for your home annually.

What is the lifespan of my water heater?

This answer depends on tank size, brand, type (traditional, tank-less, solar), and number of household residents. You should also consider the amount of preventative maintenance you have performed to your heater.

If your less expensive water heater is guaranteed to last for six years with preventive maintenance, then your traditional water heater will probably last for about eight years. Again, this is just an example but should give you an idea of what to expect.

What should I do if my water heater bursts?

If your water heater is electric, and you are capable, turn off the breaker that operates it. If your water heater is a gas heater, turn off the gas main. From here, you should call a professional to come out and fix/replace the water heater.